Labsack Limited — Privacy Policy

What Personal Information We Collect

• Contact details (name, email, phone, address)
• Identification details (date of birth, ID verification)
• Payment and billing information
• Information you provide through forms or customer inquiries
• Basic website server log data (no analytics or tracking tools used)

How We Collect Information

We collect information directly when you:

• Contact us or submit an enquiry
• Register, subscribe, or make a purchase
• Apply for employment or work with us

We may also receive information from third-party providers such as payment processors and hosting services when required to deliver our services.

Why We Collect & Use Personal Information

• To provide and manage our products and services
• To process transactions and maintain records
• To communicate with you, including updates or marketing (with consent)
• To comply with legal obligations
• To improve our website and internal processes

Disclosure of Personal Information

We only disclose information when necessary or required by law. This may include:

• Service providers (hosting, infrastructure, payment processors)
• Professional advisors (legal, accounting)
• Regulatory or law enforcement authorities

All third parties are required to comply with NZ privacy standards.

Overseas Data Transfers

Our website may be hosted on Hostinger servers located outside New Zealand. We take reasonable steps to ensure overseas providers protect your data according to NZ law.

Storage & Security

We store information securely and protect it from loss, unauthorised access, disclosure, or misuse. When no longer required, data is securely destroyed or anonymised.

Marketing Communications

You may receive newsletters or promotional messages. You can unsubscribe anytime by emailing info@labsack.co.nz.

Your Rights

• Request confirmation of whether we hold your data
• Access your personal information
• Request correction of incorrect or incomplete data

Verification of identity may be required before processing requests.

Data Breach Notification

If a breach is likely to cause serious harm, we will promptly notify both affected individuals and the Office of the Privacy Commissioner.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version is available at labsack.co.nz/privacy-policy.

Contact Us

Labsack Limited
Auckland, New Zealand

Email: info@labsack.co.nz
Website: labsack.co.nz

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.